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SMS reminders increase customer engagement

Successful stories from companies that use SMS to send reminders are easily found. The great advantages for companies that use SMS as means of communication reaches across many branches. ING recently conducted research into the effectiveness of reminders via SMS. They sent SMS…

The effect of SMS reminders within debt collection

An increasing amount of companies experience the many benefits of sending SMS reminders. Spryng was actually founded with the initial goal to reduce the dramatic no-show percentage in the healthcare sector by sending reminders by SMS. However, there are many more…

No show in the hospitality industry

No-shows in restaurants are presently still a problem for the hospitality industry. Every month restaurant owners have to deal with customers who don’t show up for their reservation, without having cancelled. Does sending a reminder by SMS offer the solution to…

The use of SMS in the hotel industry

To make life as easy as possible for customers, companies want to be able to respond to the wishes of their customers. In the hotel industry; a sector where people expect service, atmosphere, relaxation and luxury, this is essential! SMS remains…

Using SMS for marketing purposes

Many companies have experienced that SMS can be a great medium to improve the efficiency of several business processes. But there is more SMS can do for your company! SMS is also an ideal communication tool for marketing purposes. SMS has…

Using SMS to prevent hay fires

New and innovative ways to use SMS are continuously being developed. The most recent example of this is the use of SMS to help prevent hay fires. The Finnish company Quanturi offers a new solution against hay fires, called HAYTECH, which improve…

Transport and SMS

SMS services can be used in several ways. SMS is also widely used within the transport sector, although one might not immediately think of transport when they think of SMS. However this communication channel is often used and we would like…

Spryng expands its services package with the WhatsApp tool

Spryng, worldwide business supplier of SMS services, has launched its WhatsApp desktop application last year. Through this WhatsApp tool, the customer service of every company can answer faster and more efficiently to the questions of its customers. Research done by the…

Chipsoft & Spryng provide an SMS module to reduce no-shows

Chipsoft and Spryng allow the roll-out of a new national service for hospitals. The Diaconessen Hospital in Leiden is currently starting to remind their patients of their appointments by means of a text message, by linking the Chipsoft module to the SMS reminder system…